Tablet powers on and holds charge but has one or more of the following defects:.

If your phone is found to be missing any of these necessary parts or is missing the serial or IMEI number, it will be recycled responsibly and no payment will be issued. Your device must have a legible IMEI or Serial Number.

Please Note: We do not accept any device that is missing critical components such as an LCD screen, digitizer, motherboard, or logic board.

Please Note: Any device found to be reported as lost or stolen is not eligible for trade-in and will be immediately turned over to local law enforcement so it cannot be returned to you.

Any device received with such locks will be recycled responsibly and no payment will be issued. Please be sure to sign out of and remove your Android ID, Google Account ID, Samsung Find My Mobile Account ID, Blackberry ID, or other security lock prior to sending in your device.

We do NOT accept any device that is still locked with an 'Activation Lock' or 'Find My Mobile' service or attached to an MDM / DEP / or IT Policy.

Stuck / Frozen and will not boot up to home screen.

Your device is in this condition if ANY of the following are true:

Surface pro 4 i7